Privacy policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully.
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
We will not e-mail you in the future unless you have given us your consent or unless we need to contact you to verify an order.
We will give you the chance to refuse any marketing email from us or from another trader in the future.
The type of information we will collect about you includes:

your name
address
phone number
email address
credit/debit card details

We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.


The personal information which we hold will be held securely in accordance with our internal security policy and the law.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
If you have any questions/comments about privacy, you should contact us.


Terms and Conditions

Floral Art reserves the right to withdraw any promotions whenever it sees fit. Floral Art has the right to change the price of any product viewed on this website without notice. It is the customers responsibility to check the status of an account to view it's progress. ie card validation. Extra items can only be ordered if accompanied by flowers. Extra items include chocolates, alcohol, teddy's, balloons and other non floral products. Floral Art reserves the right to alter delivery time and day if a situation arises that is beyond our control. We will endeavour to deliver your floral arrangement in a timely manner and on the day specified.

Credit Card Details

Credit card details are not stored by our server at any time. Each time a purchase is made the credit card number must be re-entered. All transactions taking part within this site undergo an encryption algorithm to ensure the security of information being parsed.

Floral Art will collect as minimal as possible personal information to help it carry out its business functions or activities.
Floral Art only collect individual personal information from that individual in a lawful, fair, non-intrusive and secure way.
Floral Art will use individuals personal information to contact, identify and do other business activities with that individual only.
Floral Art will not disclose this personal information to any third party.
Images on this website are only an indication.
Flower variation may occur due to season availability.
Vases in the arrangements are not included. Flowers may vary due to seasonal changes. Such conditions will require alternative flowers to be used.
By using this website you agree to the terms and conditions.

All personal information is SSL encrypted to industry standards to protect your information.
All money payments made using Paypal accept the below credit cards.
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